Shipping policy
Shipping Policy
PROCESSING TIME
All orders are processed within 2-3 business days
after payment confirmation.
Orders are not processed on weekends or public holidays.
SHIPPING
We currently ship to Spain and selected European countries.
All orders are shipped from Barcelona, Spain.
Estimated delivery times:
- Spain: 2-4 business days
- Europe: 5-10 business days
Shipping costs are calculated at checkout based
on your location and order weight.
TRACKING
Once your order has been shipped, you will receive
a confirmation email with a tracking number.
CUSTOMS AND IMPORT DUTIES
For deliveries within the EU, no additional customs
fees apply.
For deliveries outside the EU, customs fees and
import duties may apply. These are the responsibility
of the customer.
LOST OR DELAYED PACKAGES
Sevante Studios is not responsible for delays caused
by customs or courier services.
If your package has not arrived within the estimated
delivery time, contact us at hello@sevantestudios.com
CONTACT
hello@sevantestudios.com
Sevante Studios
Barcelona, Spain