Refund policy
Refund Policy
At Sevante Studios, we want you to be completely
satisfied with your purchase.
RETURNS
Due to hygiene reasons, socks cannot be returned
or exchanged once the packaging has been opened.
Unused items in original sealed packaging can be
returned within 14 days of delivery.
To initiate a return, contact us at:
hello@sevantestudios.com
Items must be:
- Unopened and in original sealed packaging
- Returned within 14 days of delivery
- In original condition
REFUNDS
Once we receive and inspect your return, we will
notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your
original payment method within 7-10 business days.
Shipping costs are non-refundable.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, contact
us within 48 hours of delivery at hello@sevantestudios.com
with photos of the damage. We will replace the item
or issue a full refund at no additional cost.
WRONG SIZE
If you ordered the wrong size and the packaging is
unopened, we are happy to exchange it within 14 days.
Contact us at hello@sevantestudios.com to arrange
the exchange.
Return shipping costs are covered by the customer. CONTACT hello@sevantestudios.com Sevante Studios Barcelona, Spain